By Susan Grant, CFA Director of Consumer Protection and Privacy 11/4/15 U.S. PIRG recently released a new report
that explains how placing security freezes on one’s credit reports is the only
way to prevent new account identity theft. It’s a proactive step
that’s easy and inexpensive to take. Why bother? Based on identity theft complaints
to the Federal Trade Commission last year, consumers’ stolen personal
information was fraudulently used to open new credit and other financial
accounts in their names much more frequently than to take over their existing
accounts. And as U.S. PIRG points out, credit monitoring services only alert
you to new account fraud after the
fact – they don’t prevent it from happening. Of course, identity theft can cause other problems that
can’t be prevented with security freezes or detected by credit monitoring, such
as medical identity theft, government benefits fraud, and employment fraud. Consumers
have to be vigilant, but there are lots of things that they can do, for free,
to avoid
becoming identity theft victims. Still, consumers need more help. They can’t control the
security practices of the companies, agencies and organizations that retain their
personal information. If there’s a breach, they may be provided with free
identity theft services. But how about providing consumers with better tools to
use themselves, at no charge, whether they are identity theft victims or not?
Here’s my wish list: ·
Give consumers the right to check their credit
reports online for free, whenever and as frequently as they’d like. Currently
consumers are entitled to one free report annually from each of the credit
bureaus and to additional free reports under some circumstances, such as when
they have become identity theft victims. ·
Give consumers the right to free security
freezes. In some states they have that right now under certain circumstances,
but not everywhere. ·
When consumers place fraud alerts on their credit
reports, require creditors to contact them before approving applications for
new accounts in their names. Creditors must take extra precautions when they
see fraud alerts on consumers’ files, but they don’t have to actually contact
them. ·
Provide better protection for active duty
military personnel. While they have the right to place active
duty alerts on their credit reports at no charge, which require creditors
to take the same sort of precautions
as with fraud alerts, this isn’t enough. That’s why several Senators have sent
a letter
to the Department of Defense suggesting that service members should have
the option to tell credit reporting agencies to alert them if credit is applied
for in their names while they are deployed. CFA also supports the Military
Families Credit Reporting Act, because active duty military personnel face
special challenges managing their finances. No matter whether negative
information in their credit reports is due to identity theft or a missed
payment, they should have easy-to-use tools to deal with it. |